You can find out more about how we handle your data here
We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
Collection, processing and use of your data
You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us or the name of the requested file. These data are evaluated exclusively for the improvement of our offer and do not permit any conclusion on your person.
Personal data is only collected if you voluntarily provide it to us when ordering goods, opening a customer account or registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order. With complete execution of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data. When registering for the newsletter, your e-mail address will be used with your consent for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.
Use of cookies
We use cookies on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent cookies). These cookies are used to greet you with your user name and make it unnecessary for you to re-enter your password or fill out forms with your data for subsequent orders. Our partner companies are not permitted to collect, process or use personal data via our website using cookies.
Passing on personal data
In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.
Right to information
According to the Federal Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correct, block or delete this data.
Contact person for data protection
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact: Michael Bangiev, m.bangiev@silbersaiten.de
Data security
We secure our website and other systems by technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.
Contract text
The text of the contract is stored on our internal systems. You can view the general terms and conditions at any time on this page. If you have created a customer account, you can view your customer data at any time under 'My Account'. The order data and the terms and conditions will be sent to you by e-mail.